Services are available every day during the following hours: 10:00 – 19:00. Out of this time, the access must be required at least 48 hours in advance and will entail a 25% surcharge.
You will be given a Spa kit at your arrival. The kit contains a bathrobe, towel and slippers. It is necessary to wear the bathrobe and slippers during transfers from the locker area to the other areas of the Spa.
Booking cancellation or changes must be notified at least 12 hours before the appointment.
All our clients should give notice of potential health issues; in order to offer the best service possible according to your expectations, the staff will provide you with a consent form where you can declare any personal state that might be influenced by Spa treatments or services (i.e. allergies, heart diseases, blood pressure alterations, pregnancy, etc.)
It is possible to book a treatment through our reception. We suggest You to arrive at the Spa 10 minutes before your appointment, in order to benefit from the best experience possible. During the 4 hours following a face peeling it is recommended to avoid direct sunlight exposure. It is not recommended to wear any kind of jewelry; the facility will not take on responsibility for potential damages provoked by products or by the exposure to treatments on jewelry and personal effects worn by clients. Silence helps relaxation. We kindly ask You to value your and other people’s moment of relaxation. To accentuate the distance between You and the stress of your daily routine, we suggest You to leave your mobile phone in your room or in the locker area, remembering to select the “mute” function on your device.
* NB. Please note that access to the Spa is limited and booking is required.